Leeds Museum & Galleries

Leeds Museums & Galleries is large local authority museum services with 7 properties including museums, historic properties and art galleries. They had a small amount of experience working with mobile and felt it may provide real opportunity. They were particularly interested in building knowledge and skills across the organisation, identifying barriers to implementation and identifying low cost innovative approaches.

This project was about delivering a more strategic approach to implementing mobile in order to maximise benefits and keep costs and time to a minimum.

We delivered a workshop introducing mobile and smartphone technology to their teams, facilitating discussion on the opportunities and challenges within the organisation. Following interviews with marketing, learning, commercial, collections and operational teams, we highlighted the infrastructure requirements, skills and areas of the organisation that might best benefit from mobile technologies. Finally, we created project ideas using a range of existing apps that would offer quick wins and cost-effective means to begin using mobile technologies and meet their strategic mission.

A final report included data and research to support funding applications and demonstrate need to the wider council.

Lindsey Green and Alyson Webb of Frankly, Green and Webb have worked with Leeds Museums and Galleries on a number of mobile and digital interpretation projects over the past two years.
FG&W have helped us build audiences, deliver projects and find more clarity in the confusing and ever changing world of mobile technology and interpretation.
I can thoroughly endorse FG&W and would recommend Lindsey and Alyson to any company that wants clear, thoughtful project management, great communication and prompt delivery brought to you by two very personable people!
Dominique Attwood, Leeds Museums and Galleries
Image – “Leeds Institute” by Yellowbook, available under a Creative Commons Attribution 2.0 Generic license

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