Describing an audioguide

On July 9th, 2012, posted in: new post by 3 Comments

We’re working on a piece of design research into mobile experiences for visitors. What works and what doesn’t in the design of the service. One of the hardest elements to capture sometimes is the perceptions of those not using a certain part of the service for whatever reason.

So at the moment we’re creating an exercise understand visitors perceptions and one way we like to do this is to ask them to identify words that describe a museum owned audioguide to them. We’re looking for a mixture of positive/negative/neutral terms and the visitors will have the opportunity to add their own too. However, we’ve come to the end of our inspiration and are aware that we may be ploughing some of our pre-conceived furrows i.e. Learning, Entertaining – so it would be brilliant to hear of any new words that pop into your head when you think about the experience of taking a guide.

Please add a comment below or tweet us @FranklyGW if you can think of any others.

Accessible
General
Biographical
Comprehensive
Overwhelming
Educational
Formal
Informative
Lecturing
Emotional
Personal
Inspiring
Intellectual
Academic
Complex
Confusing
Fun
Patronising
Historic
Old-fashioned
Social
Uncomfortable
Immersive
Isolating

Update:

From: @aheibel: conversational, anecdotal, layered, theatrical, documentary

From @NickSherrard: personalised, shared

3 Responses to “Describing an audioguide”

  • Katy Bevan says:

    Audio guides: not a great fan, they could be so much better with handheld apps.

    isolating
    reduce concept of personal space
    Inflexible
    noisy
    anti-social

    • Lindsey says:

      Thanks Katy – some great additions. Hadn’t thought of Noisy but it’s something I’ve heard many a visitor say. When you say “Reduce concept of personal space” could you explain a bit more?

  • Mark Macleod says:

    structured, regiment, responsibility

Leave a Reply