Describing an audioguide
We’re working on a piece of design research into mobile experiences for visitors. What works and what doesn’t in the design of the service. One of the hardest elements to capture sometimes is the perceptions of those not using a certain part of the service for whatever reason.
So at the moment we’re creating an exercise understand visitors perceptions and one way we like to do this is to ask them to identify words that describe a museum owned audioguide to them. We’re looking for a mixture of positive/negative/neutral terms and the visitors will have the opportunity to add their own too. However, we’ve come to the end of our inspiration and are aware that we may be ploughing some of our pre-conceived furrows i.e. Learning, Entertaining – so it would be brilliant to hear of any new words that pop into your head when you think about the experience of taking a guide.
Please add a comment below or tweet us @FranklyGW if you can think of any others.
From: @aheibel: conversational, anecdotal, layered, theatrical, documentary
From @NickSherrard: personalised, shared