Weeknotes: 44.2013

On October 31st, 2013, posted in: speaking, weeknotes by

Change is afoot at Frankly, Green + Webb: out with the old blog and in with a new fancy journal. Each week we’ll be reflecting on what we’ve been getting up to – the good and the bad – as well as what’s on the cards for the future. In doing this, we’re following in some exceptionally fine footsteps and giving you our weeknotes. (You can read about the development of weeknotes in a very old Wired post from Russell Davies here) . Anyway, first up…

This week everyone has been involved in quite a bit of scoping of new projects, winning of new projects and pitching for new projects. It’s all been a mixture of very exciting and slightly nerve wracking. We’ll fill you in more as we become able to share more.

On top of this, Laura and Lindsey have been splashing around in data, helping Lincoln Castle (as part of the Lincoln Castle Revealed project) turning heritage visitor segmentations into a set of more useful user personas. The aim is to go from some quite broad brush data to a really focused look at potential visitors. By making these visitors living, breathing (and sometimes all too frighteningly realistic) archetypes we’ll keep them front and centre as we enter the experience design phase for the website, app, handheld guide and kiosk. Applying user personas across all those platforms is a new process for us, so we’ll let you know how we get on.

It would appear that conference season is upon us! Laura caught up with the super smart group of people on her MCN conference panel. As chair, Laura brought all the panelists together to share their project stories and begin to identify some common themes between them.

At the same time, Alyson is calmly (!) putting the finishes touches to a training workshop at the Museums Association conference in Liverpool. The plan is to share the top 10 things you need to know if you’re planning to use handhelds in your museum or gallery. If you’re going to be at the MA in Liverpool, please drop in or give Alyson a shout.

Meanwhile, I’ve been gearing up to spend some time at the National Maritime Museum. Earlier this year we carried out some research to help the Museum and the brilliant team at Tellart in designing the user experience for its Great Map interactive tablet activity. Later this week we’ll be going back to film, interview and record visitors using the tablets to find out how they’re working. Who is using them? Are they providing a good experience? And, what content is making the biggest waves? (Sorry, I couldn’t resist)

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