Weeknotes: 25.2016 – visitor journey mapping with the Isabella Stewart Gardner Museum, a future outside the EU

On June 24th, 2016, posted in: weeknotes by

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Well. We’re reeling a bit at FGW from the results of the referendum. The cultural sector is an international sector – we work, play, discuss –  always with passion – and learn across many national boundaries.  FGW has worked across Europe from the very beginning.  So this is a difficult moment.  But we remain committed to our community and to continuing to work internationally.  Hopefully there is cause for optimism somewhere.

Meanwhile, we do have some good news about a new project to cheer us up. We’re excited to announce that we’ll be working with the Isabella Stewart Gardner Museum in Boston on a visitor journey mapping project that will support the Museum as it rethinks the visitor experience. Laura will be heading to Boston in early July  to start the project with a series of visitor interviews conducted in collaboration with museum staff.

Last week was quiet. Lindsey was on holiday, Laura was taking a bit of a break to spend time with family (although still squeezing a bit of work in), Alyson and I were holding the fort in London, working full tilt on National Gallery, Science Museum and SS Great Britain, in the main.

We do still have a few links to share though:

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