Nice things people say…
Frankly Green + Webb joined our team to provide technical savvy during our review of spec documents, but quickly became our go-to colleagues for the myriad questions arising in the development of our complex and fast-moving project. Their ability to interpret the techo-language of our vendors, to liaise with our enormous and varied team, to help us grapple with priorities, and to calm rattled nerves was incomparable. Despite the distance between our facility and FG+W’s home base in the UK, they provided us with ready access via Skype, phone, and email, and when it was critical, they were here on site to shepherd the process along.
FG+W brought their considerable knowledge of mobile applications and visitor interface analysis to bear on our project and saw to it that the system included visitor testing and extensive trouble shooting in advance of its on-time launch. FG+W delivers.
Becky Menlove, Director of Exhibits and Public Programs, NHMU
This was a complex project that combined new technology, diverse stakeholders, a brand new Museum, and the pressure of an imminent deadline. It was with your extraordinary help, support, experience, project management, tenacity, patience and good humor that we met our launch date. In the crunch time just before opening, you managed to bring us all together and help complete a project we can be proud of — one that delivers on its promise and gives us a good framework to build on in the months ahead. Thank you!
Chris Eisenberg, Director of Development, NHMU
We worked with Frankly, Green + Webb because although our team has a lot of expertise in developing digital exhibits for exhibitions, we have less experience of mobile interpretation. FG+W were able to offer expertise and deliver exactly what we required in the available time frame. They provided the additional skills that enabled the New Media department to support the project’s ambition and provide strategic advice for the entire range of digital offers across the project.
Working with FG+W enabled us, together with the rest of the project team, to crystallise our common understanding of the term ‘mobile interpretation’. It helped us move away from a broad term to a list of potential opportunities and outcomes, which benefited everyone involved in the project. This new understanding has allowed us to experiment more creatively with mobile technologies and to better conceptualise appropriate ways of using mobile interpretation. This has helped us form a new strand of innovation, research and development projects using mobile platforms that will reach beyond the scope of the initial project.
Anne Prugnon, New Media Manager for Making Modern Communication, Science Museum
The findings that were presented to us were excellent and when implemented will aim to improve access to information, increasing visitor numbers to the county, lengthening their stay and enhance their enjoyment of our cultural heritage. Alyson and Lindsey are a great fun team who have a wealth of knowledge and experience enabling us to move forward in the world of digital tourism information.
Hawys Lebbon, Swyddog Prosiect Twristiaeth / Tourism Project Officer, Cyngor Sir Ddinbych / Denbighshire County Council
Renaissance Yorkshire commissioned Frankly, Green and Webb to undertake a short scoping exercise for its Precious Cargo programme, a museum partnership project delivering towards the London 2012 vision. Lindsey and Alyson’s expertise and knowledge of mobile interpretation in museums was greatly appreciated in helping us to understand both the opportunities and limitations of what we aspired to do, ie develop a mobile phone application for a range of Precious Cargo related exhibitions during 2012.
Their approach was very hands on and helpful in terms of engaging with a range of different stakeholders including young people and museum staff both within consultation and as a learning process. As a result, we have made an informed decision not to pursue our original vision but to consider alternative methods of delivery which will be more appropriate to our needs. Working with the team has been a pleasure, they understand the environment that we are working in and will provide any support as needed.
Rebecca Lee, Renaissance Programme Manager
Lindsey Green and Alyson Webb of Frankly, Green and Webb have worked with Leeds Museums and Galleries on a number of mobile and digital interpretation projects over the past two years.FG&W have helped us build audiences, deliver projects and find more clarity in the confusing and ever changing world of mobile technology and interpretation.I can thoroughly endorse FG&W and would recommend Lindsey and Alyson to any company that wants clear, thoughtful project management, great communication and prompt delivery brought to you by two very personable people!