Privacy policy
Privacy policy.
At Frankly, Green + Webb Ltd and Frankly, Green + Webb USA, we are committed to protect and respect your privacy in compliance with EU General Data Protection Regulation (GDPR) 2016/679, dated April 27th 2016.
This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Statement applies to the use of our products and to our sales, marketing, research and customer contract fulfilment activities.
Who are we?
Frankly, Green + Webb Ltd is a consultancy and research and design agency for the Cultural Sector. We support cultural organisations to understand their audiences, develop new products and services and understand their impact. Our company’s headquarters are in Sheffield, United Kingdom. The registered office 2 Skelton Road, Sheffield, S8 9GE
What type of personal data do we collect?
We collect name, phone number, title and email address, in addition to your company’s name and contact information where relevant. We may also collect feedback, comments and questions received from you in service-related communications and activities such as meetings, phone calls, documents and emails. From our website we may collect actions taken on the site.
Frankly, Green + Webb Ltd and Frankly, Green + Webb USA only collects sensitive data where a specific legitimate interest has been identified and with your consent.
When do we collect data about you?
We collect information about you when you participate in a research projects we carry out for our clients and/or when you contact us or place an order for one of our products or services. Website usage information is collected using cookies.
When you interact with us in person, through correspondence, by phone, by social media, or through our website.
Why do we collect and use personal data?
We use personal data in order to:
- Invite you to participate in surveys to understand your opinion or experience of our clients’ products and services or FGW services.
- Reply to a ‘Contact me’ or other web forms you have completed on our website (e.g. to download a whitepaper).
- Send you content and venue details on an event you have signed up for.
- Follow up on incoming requests (customer support, emails, chats, or phone calls).
Marketing
We will send you the marketing communications that you have requested. These may include information about our products and services, events, jobs, activities and relevant articles. If you have consented to receive marketing, you may opt out at a later date.
We will contact you in direct sales activities in cases where legitimate and mutual interest is established.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.
Frankly, Green + Webb Ltd and Frankly, Green + Webb USA will not share your information for marketing purposes.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track how the website is used and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. As a result, some of our website features may not function effectively.
Access to information and correction
We want to make sure that your personal information is accurate, up to date and in line with your consent. You have the right to request a copy of the information that we hold about you and you may ask us to correct or remove information you think is inaccurate or unnecessary for us to hold. If you would like a copy of some or all of your personal information, please email or write to us at the contact details below.
Changes to this Privacy Statement
Frankly, Green + Webb Ltd and Frankly, Green + Webb USA reserves the right to amend this Privacy Statement at any time.
The current applicable version will always be found on our website. If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites 14 days prior to the change taking effect. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes.
Previous versions of a privacy notice can be found here.
How to contact us:
Please contact us if you have any question s about our privacy policy or information we hold about you:
by email: hello@franklygreenwebb.com
or write to us at 2 Skelton Road, Sheffield, S8 9GE