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What’s holding us back? True stories of user-centred content design at the Science Museum Group.

“By understanding and listening to our target audience, and incorporating this into our content creation, we have had positive successes in our qualitative and quantitative measures for Science Museum Group story content. With thanks to Frankly, Green + Webb, who helped us to work through this audience research project.”

–Emily Fildes, Website Editor at the Science Museum Group.

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